Check-in time is 1:00pm and check-out time is 9:30 am each day.
Please click here for resort amenities and room features.
Superior rooms are conventional rooms filled with classical atmosphere, and found in double storey buildings. It comes in either a twin, triple and quad room type. Club Deluxe rooms are designed based on French style which offers a comfortable place to stay.It has fitted in a TV & mini cooler.
If you are from Asians countries, adaptors or transformer are not needed but advisable to carry with you as some electrical voltage may differ. In Malaysia, the electricity runs on 240 volts with 50 Hz system.
Limited activity such as kayaking and standup paddle is available due to Redang island is located in Marine Park. This is also to protect the marine life and safety of guest.
Kindly enquiry with receptionist upon your stay.
Yes. Please refer to the page on Rates and Packages for details. (LINK)
Resort will response within 2 working days through email. You may check junk / spam mail if failed to acknowledged through inbox mail.
You are require to inform through phone call or email to your sales person if any changes or cancellation require. Please contact your sales person for further information.
In case of cancellation, a written notice must be received and acknowledged by Kuala Lumpur Sales Office (KLSO) at least 21 days prior to the scheduled arrival.
Yes. We will response within 2 working days by email. Kindly check junk / spam mail if failed to acknowledged through inbox mail.
As early as possible, at least 2 working days before arrival date. However, the date and room are subject to available upon request / confirm, based on first come first serve.
Resort do provide pre-arrangement such as pre-order cake, room decoration, and candle light dinner for the speacial occasion. All pre-arrangement is chargeable and require pre-booked. For further information, please enquiry with your sales person.
The snorkeling trip is inclusive in the package but not compulsory to join.
There is no further discount or refund on snorkeling trip if you decide to exclude and not to join or the trip is cancelled due to sea and weather condition.
All payment received is non-refundable and non-transferable.
There are basically 3 options: by airplane, bus or own transport. You can also self drive, details of road maps are available at here. (LINK)
Kuala Terengganu Airport / Bus Station transfer is available upon request. It is chargeable.
It takes at least 2 hours depend on sea and weather condition.
We suggest that your flight arrive latest by 8.30am in order to catch up the earliest ferry depart at 9.00am from TTI jetty. Otherwise, we will arrange speedboat transfer depart at 11.00am or last schedule at 1.00pm from Al-Ameen jetty.
Yes, we do provide Kuala Terengganu Airport and Bus Station Transfer upon request. 2 ways transfer is charges at RM 40 per person for airport and RM 20 per person for bus station. Adult & child are same rate.
Yes, we do provide the pick up service from Kuala Terengganu Town Hotel to Jetty. A fee of RM 10 per person, adult & child are same rate. You are require to provide Hotel Name stay for the transfer.
Please arrive at least 30 minutes before boat transfer depart as you are require to redeem boat tickets upon arrival at boarding jetty.
We operate a scheduled ferry transfer service from TTI Jetty, Kuala Terengganu to the Redang island everyday. Estimate 2 hours journey to the Redang Beach Resort. Below are our ferry schedule
Another option is speedboat service from Al-Ameen jetty, which located at outskirt area, Merang to the resort daily. The journey is estimate 45 mins to Redang island. Below are the boat schedule
*Daily ferry or speedboat schedule is subject to change due to weather and sea condition.
*Ferry transfer is arrange upon confirmation received if no special request.
All confirmation must be guaranteed with a NON-REFUNDABLE/NON-TRANSFERABLE BOOKING FEES OF RM 100.00 PER PERSON in 07 days after confirmation received.
Balance payment for each confirmation to be made to Kuala Lumpur Sales Office (KLSO) at least (21) days prior to arrival.
If travel date is less than or within 21 days, Full Payment is require for the settlement.
Yes. Kindly contact our receptionist for details.
Our full time Activities personnel can arrange any island activity for you from their desk, located adjacent to our lobby. diving, snorkeling, canoeing, jungle trekking are all available nearby the resort.
Please click here for resort amenities and room features.
We serve local food mainly on Chinese cuisine. Vegetarian food is available upon earlier request.
We are serving pork-free meals.
Malaysia has an equatorial climate with uniform temperatures throughout the year.
Yes. The Free WIFI is available at reception area only.
English is the common language used here. Our national language is Malay. Malaysian commonly speaks in Malay, English, Mandarin, Tamil and Cantonese.
For your convenience, it is always advisable to have local currency as all transactions will be in Ringgit Malaysia (RM).
There is no tipping practice in Malaysia. It is depend on your own decision.
All guest is suggest to bring along swimming costumes, beach towels, sunscreen which safe to coral reef, etc.
